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TrustedCigar

Check the price. Check the retailer.

Two questions decide every cigar purchase online: is this a fair price per stick — and can this store be trusted with your order? TrustedCigar answers both, from evidence, and never sells the answer.

Scan a cigar — get the verdict See who meets the standard

Our goals, stated plainly

TrustedCigar has two goals, and we'd rather state them than hint at them.

For consumers: a better buying experience — honest per-stick prices, retailers rated on published evidence, and billing surprises exposed before they reach your card.

For retailers: a fair chance to improve what consumers experience. Every rated retailer receives its full scorecard — its most challenged scores, and exactly what qualifying takes — and when a retailer climbs, the climb is published. The standard isn't a wall to keep stores out. It's a ladder: shoppers get stores they can trust, and stores get a clear, honest path to earning that trust.

The Trust Index — founding edition

Every major online cigar retailer, scored on how its actual customers experience it — product as described, checkout honesty, shipping and packaging, service when something goes wrong, and whether they'd buy again. A published bar separates Approved retailers from the rest. How the scoring works.

Approved

Cigar Page

Pooled consumer ratings 4.8/5 (122) and 4.5/5 (469). The benchmark for deal pricing.

Approved

Neptune Cigar

4.8/5 pooled, 4.86/5 in store reviews. Selling online since 1999.

Approved

Best Cigar Prices

BBB Accredited, A+. Price-match guarantee and 35-day returns.

Approved

Smoke Inn

Enthusiast-press top pick; strong community reputation. Limited formal ratings data — flagged, not hidden.

Full index — including who falls below the bar, and why →

One standard. No exceptions.

Scores are never for sale. Rankings are never for sale. A retailer carrying a pattern of surprise subscription charges is marked Do Not Recommend no matter how cheap its cigars are — and every score shows the evidence underneath it.

Read the Standard Beware of hidden costs — the $14.95 charge

Standing in a shop? Scan before you buy.

Point your phone at the barcode on the box or cello, or photograph the band. You'll get today's price range per stick across retailers that meet the standard — and a plain verdict: good price, fair, or walk away. Your own purchase history stays yours: private, never sold, never shared.

Open the scanner (beta)